Terms and Conditions

1. Scope

The services of the provider for the online shop at www.recozy.de are provided exclusively based on the following General Terms and Conditions in the version valid at the time of order.

Our general terms and conditions apply exclusively. General terms and conditions of the customer that deviate from our general terms and conditions are invalid unless we expressly agree to them.

2. Conclusion of contract

Our offers on the Internet represent a non-binding invitation to the customer to order goods. By sending the order on our website, the customer submits a binding offer to conclude a contract.

The confirmation of receipt of the order follows immediately after the order has been sent and does not constitute acceptance of the contract. Acceptance of your order and completion of the sales contract will take place when we do not send you any additional information by a second email within an acceptance period of two workdays. Goods contained in one and the same order which are not listed in the invoice are excluded from the sales contract.

3. Payment, Default

The prices listed on our website at the time of the order apply. All prices include the statutory value-added tax plus the shipping costs listed in each case.

The purchase price payment is possible by immediate bank transfer, payment by invoice, advance payment, credit card and via the service of PayPal.

Suppose the “PayPal” payment method is selected. In that case, the payment is processed via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal terms and conditions of use, which can be viewed at https://www .paypal.com/de/webapps/mpp/ua/useragreement-full .

If the customer is in default of payment, we are entitled to charge interest on arrears at a rate of five percentage points above the base interest rate of the European Central Bank. In the event that we assert further damage caused by default, the customer has the opportunity to prove that the damage caused by default did not occur at all or was at least significantly lower.

Payment by invoice

In cooperation with Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer purchase on account as a payment option. When purchasing on account with Klarna, you always receive the goods first, and you always have a payment period of 14 days. The payment is made to Klarna. Please note that invoice is only available for consumers. The complete terms and conditions for purchase on account can be found here. The online shop charges a fee of EUR 0.00 per order when purchasing on account with Klarna.

Klarna checks and evaluates your data details and, where there is a legitimate interest and reason, exchanges data with other companies and credit reference agencies. Your personal information will be treated in accordance with the applicable data protection regulations and as specified in Klarna’s data protection policy.

4. Retention of Title

We reserve ownership of the delivered item until the purchase price has been paid in full.

5. Delivery

The delivery takes place within 5-7 working days from receipt of order. Any deviating delivery times are indicated on the respective product page. The start of the delivery time specified by us presupposes the timely and proper fulfilment of the customer’s obligations, particularly the correct specification of the delivery address in the context of the order.

Suppose the supplier is unable to deliver the ordered goods through no fault of his own because the supplier’s supplier does not fulfil his contractual obligations. In that case, the customer will be informed immediately that the ordered goods are not available. Counter-performances already rendered by the contractual partner shall be reimbursed without delay. The customer’s statutory claims remain unaffected.

Concerning entrepreneurs, the risk of deterioration or loss of the goods passes to the customer upon handover of the delivery item to the transport company. Suppose the handover or shipment is delayed for reasons for which the customer is responsible. In that case, the risk passes to the customer on the date of notification that the delivery item is ready for shipment.

6. Default of Acceptance

Suppose the customer is in default of acceptance or culpably violates other obligations to cooperate. In that case, we are entitled to demand compensation for the damage we incur as a result, including any additional expenses. We reserve the right to assert further claims. This does not apply if the customer effectively exercises his right of withdrawal, if he is not responsible for the circumstance that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered, unless the seller had given him reasonable prior notice of the service.

Interest must be paid on the purchase price during the period of default. The default interest rate is five percentage points above the base interest rate per annum. In case of legal transactions between entrepreneurs, the interest rate is eight percentage points above the base interest rate.

For his part, the customer reserves the right to prove that no damage or at least considerably less damage has been incurred in the amount demanded. The risk of accidental loss or accidental deterioration of the purchased item passes to the customer at the point in time at which the customer is in default of acceptance or debtor’s delay.

7. Warranty

The warranty is based on the statutory provisions.

8. Liability

In the event of a slightly negligent breach of duty, the supplier's liability is limited to the foreseeable, contract-typical and direct damage according to the type of goods. In particular, the supplier is not liable for loss of profits or other financial losses of the customer. The limitation of liability also covers liability for tortious acts.

The limitation of liability does not apply to claims for damages by the customer due to injury to life, body, health or essential contractual obligations which must be fulfilled in order to achieve the contractual objective. Likewise, the limitation of liability does not apply to claims for damages based on grossly negligent or intentional breach of duty by the provider, his legal representative, or vicarious agent.

This point also applies to the legal representatives, employees and vicarious agents of the provider if the customer makes claims for damages against them.

9. Privacy policy

We treat your personal data confidentially and in accordance with the statutory data protection regulations. Your data will not be passed on without your express consent or only in the context of the necessary processing of the contract, for example, to the companies entrusted with the delivery of the goods. You can find more information in our data protection declaration.

10. Dispute Resolution

The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be accessed at www.ec.europa.eu/consumers/odr. Our e-mail address is: info@recozy.de

We are neither obliged nor willing to participate in a dispute settlement procedure conducted by a consumer arbitration board (Sec. 36 Consumer Dispute Resolution Act (VSGB)).

11. Final Clause

German law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods./The contractual relations of the parties to this contract are governed by and construed in accordance with German Law. The UN Convention on Contracts for the International Sale of Goods is excluded.